Terms & Conditions..

The terms and conditions detailed below do not affect your statutory rights according to United Kingdom law.

 

The English Leather Rose Company Ltd is registered in England and Wales. Company No. 05342247

The registered address is:
81 Malsbury Avenue
Leicester
LE7 9FQ
England

The company director is Louise Hugill
Email: louise@leatherweddingroses.com
Landline: 0116 2140221
Mobile: 07889 732645

Cancellation:
If you cancel more than 8 weeks before the agreed start of work date, I will refund your deposit less £25 to cover consultation & administration charges.

If you cancel your order less than 8 weeks before the agreed start of work date your deposit is non refundable.

Changes to your order:
You can alter the details of your order up to 4 weeks before the date that I am due to start work.

 

Payment:
Payments are handled by Paypal.
UK customers can also pay by bank transfer.

International Delivery:
Items delivered internationally may be subject to customs processing charges depending on the item's declared value. All charges levied by customs are the customers responsibility.

Inability to provide services:
If The English Leather Rose Company Ltd is unable to provide services to you because of any causes beyond it's control (including, but not limited to, postal delays, the failure of equipment or power supplies or illness), every possible action will be taken to reschedule your order in accordance with your wishes. However the company will not be liable to you for any loss that you may suffer.
In all cases the extent of the companies liability is limited to the value of the order placed.

Privacy:
I have a firm commitment to protecting your privacy and security as my customer.
Information collected will only be used to process your order and to contact you regarding the status of your order.
Your personal information will not be used for marketing purposes and I will not pass on your details to any third party.

I photograph all of my work and these images remain my property.
Images may be used on my websites, social media, for publicity purposes and to inform other customers. Your identity will not be disclosed.

lettering

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